You have the option to exchange your item for another piece of merchandise, or request a refund.Also JCP will have different promos online than what is in the store.I was scared to ride the escalator because I had a bag and my cane in one hand and being as wobbly as I am, due to my left leg barely being able to move, I was afraid I would fall while getting on the escalator having to hold my cane and bag in one hand and my leg not moving well.Immediately, I received an email stating they were reviewing my claim and would get back to me.
Later I checked the order confirmation email she had sent me and it showed that she had charged me the correct price, but she had only shipped one towel, not three.When returning a gift, please provide the order number or purchaser name, address, and telephone number to assist in processing the return.I have complaint so may times and they just shrug you off, I spend so much money and have been a long time customer till my recent visit.
Second, the employees that I encountered that evening were not helpful at all.I ordered a bedspread for one room and curtains for another room for a deadline real estate showing.
The information on our website is general in nature and is not intended as a substitute for competent legal advice.The first person I talked to behind the counter told me I needed to find someone else because she was getting off soon and pointed to the bedding department.This goes on with him being EXTREMELY rude when I finally ask to speak to a manager.I wanted a credit back to my visa but they refused to do that.I paid a premium to get it delivered for a wedding I was attending.Returns can be made at any time after purchase in store or by mail.
All of this talk of how awful it was for her to work there stretched out the time that I had to stand.Original review: Dec. 28, 2018 My shopping experience on the evening of December 17th, 2018 left a lot to be desired.
Gift recipients will receive merchandise credit. 1. Locate the Packing Slip.ConsumerAffairs.com does not evaluate or endorse the products and services advertised.Advertisements on this site are placed and controlled by outside advertising networks.Three weeks later I called as I still did not receive a credit.I ended up having to CANCEL MY DEBIT CARD because they would not stop charging me.A few times I disputed the late fee charge and the customer service experience is the most HORRIBLE ever.I am so outraged, I hope it is just a fluke, but will have to call YET AGAIN TO SORT THIS OUT.Original review: Dec. 28, 2018 I am writing as someone who has and had many many many monthly subscriptions in my life.
When I went to pick them up I found out that they had been shipped to a different store.I wore it for the first time on Christmas day when I notice a dent so I immediately took it off with the tag on it and placed it back in the original box accompanied with the original receipt.She indicated her records show it should be there, as she followed the route from Kentucky.To return sterling silver flatware purchased online, use the Return Form that accompanied the merchandise shipment or contact Customer Service at 1-800-BUY-MACY.
If I used a Gift Card and cancel my order, how will I be refunded.For some reason I was having trouble inputting my gift card number online so I called a service rep that walked me through the order, applied my gift card and completed the order.Original review: Jan. 2, 2019 I normally am a calm, understanding individual because I work in the service industry as well, but ENOUGH IS ENOUGH.During this whole exchange, no one even addressed me or what the plan was for getting me the KitchenAid.Since I live in Plymouth MA on December 27, 2018 I decided to return it to the Kingston MA location.When she gets back on the line she says she will just comp me the other two towels and have them shipped to me instead of sending me a gift card, but it will take two more weeks for the towels to get there.Original review: Dec. 26, 2018 I ordered 5 Christmas gifts on Nov 24, I requested to be mailed to the store nearby.
I also point out that on the order that had just the one towel you can see that the price is more than the sale price of one towel because it was suppose to be for all three.I do understand that the customer reps are not wholly at fault, (EXCEPT for the 1st rep I spoke with), AND TRIED TO MAKE HIM UNDERSTAND that I DID NOT WANT SANDALS with a dollar bill on on them.
Returns: Online and In-Store Returns | Vera BradleyI then asked if there were any bed in bag options and she pointed to an area.That was a positive experience in itself, but what happened after that made me see just how bad the service is with this company.The charge came and the bill month after month but no jewelry.
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